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Question

Trouble with "To email" field when linking Google Forms responses to send emails in Outlook.

  • 21 March 2024
  • 5 replies
  • 21 views
C

Hello,

Im trying to link Google Forms to send an email from Outlook. The trigger is ‘New Form response in G Forms’ and the action is ‘Send email in Outlook’ . The error seems to be the ‘To email’ section. I have put in ‘Respondent email’ data set but it didnt work….

Any help appreciated.

5 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @claracoaching 

Help us have more context by posting screenshots with how your steps are outlined and configured along with the encountered error.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
C

Hi Troy, thanks for this - see the screen shots attached  - the Trigger and Action  - and the section that is causing trouble...the recipients email address that Z hasnt managed to extract correctly from Google Forms

2 Attachments
Troy Tessalone
Userlevel 7
Badge +14

@claracoaching 

Can you post a screenshot of the encountered error?

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
C

Yes see attached 

 

Troy Tessalone
Userlevel 7
Badge +14

@claracoaching 

In your Zap Runs history, check the DATA IN/OUT for each step to help you troubleshoot the error: https://zapier.com/app/history/

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor

Reply


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