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Question

Trouble with "To email" field when linking Google Forms responses to send emails in Outlook.


Hello,

Im trying to link Google Forms to send an email from Outlook. The trigger is ‘New Form response in G Forms’ and the action is ‘Send email in Outlook’ . The error seems to be the ‘To email’ section. I have put in ‘Respondent email’ data set but it didnt work….

Any help appreciated.

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5 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • March 21, 2024

Hi @claracoaching 

Help us have more context by posting screenshots with how your steps are outlined and configured along with the encountered error.


Hi Troy, thanks for this - see the screen shots attached  - the Trigger and Action  - and the section that is causing trouble...the recipients email address that Z hasnt managed to extract correctly from Google Forms


Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • March 21, 2024

@claracoaching 

Can you post a screenshot of the encountered error?


Yes see attached 

 


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • March 22, 2024

@claracoaching 

In your Zap Runs history, check the DATA IN/OUT for each step to help you troubleshoot the error: https://zapier.com/app/history/