Question

Getting “Invalid request” error when creating Excel file

  • 27 March 2023
  • 1 reply
  • 15 views

Whenever I try to create an excel file with a subject line of a new email from outlook, the error code “The app returned "Invalid request" comes up. I tried to look up all the Zapier community but couldn’t find any solution. ANYONE CAN HELP?


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1 reply

Userlevel 7
Badge +11

Hey @koa, welcome to the Community! 👋

Does the Excel spreadsheet have a semi-colon in it’s title by any chance? Asking as I’ve seen cases in the past where a special character like a semi-colon in the title caused that sort of error.

If it does have a semi-colon or other special character can you try removing it to see if that gets rid of the error?

Keen to help get this sorted so please keep us updated on whether that’s the cause of the error here! 🙂