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Question

First name field in email list is not being populated when using Zapier

  • 14 February 2024
  • 5 replies
  • 24 views
T

Hi

I have a Zap between checkout and e-mail list (Builderall).
Everything works fine, except the first name field [VOORNAAM] is not being populated when using Zapier.
So first name field is left blanc.

I have it as a custom field because Billing Contact Firstname is not Name in my e-mail list but VOORNAAM.


Can anyone help?
Thanks!
Tanja

 

 

5 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @TanjaH 

Can you show full screenshots for the Custom Fields in the Zap step? (e.g. added controls on the right and field descriptions)

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
T

Hi @Troy Tessalone 

Thanks for your response.

Here’s a quick screenplay of how it looks.

https://www.dropbox.com/scl/fi/l94ku3plfv6cqelm69nso/voornaam-niet-gepropageerd.mov?rlkey=tn4h8l92sw2txne41jsraf5qi&dl=0

Thanks for your help!

Tanja

Troy Tessalone
Userlevel 7
Badge +14

@TanjaH 

Can you post screenshots with how the Zap step is configured in EDIT mode? (Video was from VIEW mode.)

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
T

I’m so sorry, Troy, I don’t know what you mean.

I don’t see any other option than ‘edit the zap’.  That’s what I did.

Sorry :(

Troy Tessalone
Userlevel 7
Badge +14

@TanjaH 

Click the [Edit Zap] button at the top right, then click on a Zap step to see the configuration of the Zap step in EDIT mode.

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor

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