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Question

Field Service Management error: This auth is expired. Please reconnect it here.

  • 16 June 2023
  • 1 reply
  • 21 views
BStilly
Userlevel 1

Field Service Management | Powered by GPS Insight not allowing me to connect. When I click the app it takes me to an error. 

5 Attachments

1 reply

christina.d
Userlevel 7
Badge +9

Hey there, @BStilly! Thanks for reaching out in community - sorry to hear you’re running into this! We definitely want to help.

Hmm, so there’s 2 different places we can try and re-authenticate! Directly in the Zap Editor or the My Apps page. More on that here. If one of these isn’t working it might be worth trying it in the second place. Another route to try is by using an incognito browser! 

If we’re still coming up short, it might be worth opening a ticket with my teammates in Support so they’re able to review the logs a bit more thoroughly!

Keep us posted either way! We definitely want to make sure you’re all squared away. 

Reply


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