I’m trying to use Zapier to create a document from a Google Docs template with records from airtable but there’s one particular field that won’t show up.
Initially, the template was not set correctly (ie in google docs, this one particular field was in single curly brackets {field_name} when it should have been {{field_name}}). I’ve fixed the template since then and refreshed the fields and it still won’t show up. Other than that, I’ve deleted the action step and loaded the template again, I’ve made a completely different Zap from scratch and added the trigger and action step again and I’ve pulled in different test records. However, the problem still remains the same, this one particular field from the google docs template won’t show up in Zapier so I can’t fill it in. All the other fields from the template show up every time.
Is there any particular reason why this is happening? Is it a problem with google docs or zapier? Are there any steps or things I can try to troubleshoot the problem? Any suggestions would help. Thanks!
Best answer by EJR
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