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Best answer

Failed to create order in Shipstation: App returned "The request is invalid."

  • 7 September 2023
  • 9 replies
  • 67 views
EB Zap
Main Zap

 

 

 

 

icon

Best answer by Troy Tessalone 7 September 2023, 20:29

View original
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

9 replies

shalgrim
Userlevel 6
Badge +8

Hey @EB Zap 

Looking at the logs, it looks like the issue was that the ship-to country needed to be a two-character code. E.g., “US” instead of “United States”

It also looks like you might have figured that out now and have had some success...is that right?

Troy Tessalone
Userlevel 7
Badge +14

@EB Zap 

You may have to use a Lookup Table:

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
EB Zap

All required fields are input 

EB Zap

But how would I get that adjusted as it does not have those options from the trigger app?

 

I cannot set the filter for abbreviation of all 50 states

Troy Tessalone
Userlevel 7
Badge +14

@EB Zap 

Make sure all required fields are populated.

 

State may expect the State abbreviation. (e.g. CA)

 

Country Code probably expects the 2-letter or 3-letter country code. (e.g. US or USA)

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
EB Zap

It alsoo failed on the live run so not that

 

EB Zap

@Troy Tessalone I tried we just had an order so there is info to pull but it wont pull it for some reason. 

EB Zap

I tried but for some reason zapier will not pull the good information. Even though we just had an order. Never had this issue before. 

Troy Tessalone
Userlevel 7
Badge +14

Hi @EB Zap 

Good question.

The error might be due to the dummy data being used.

Try using real data to test.

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
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