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Best answer

Failed to create order in Shipstation: App returned "The request is invalid."

  • 7 September 2023
  • 9 replies
  • 66 views
EB Zap
Main Zap

 

 

 

 

icon

Best answer by Troy Tessalone 7 September 2023, 20:29

View original
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

9 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @EB Zap 

Good question.

The error might be due to the dummy data being used.

Try using real data to test.

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
EB Zap

I tried but for some reason zapier will not pull the good information. Even though we just had an order. Never had this issue before. 

EB Zap

@Troy Tessalone I tried we just had an order so there is info to pull but it wont pull it for some reason. 

EB Zap

It alsoo failed on the live run so not that

 

Troy Tessalone
Userlevel 7
Badge +14

@EB Zap 

Make sure all required fields are populated.

 

State may expect the State abbreviation. (e.g. CA)

 

Country Code probably expects the 2-letter or 3-letter country code. (e.g. US or USA)

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
EB Zap

But how would I get that adjusted as it does not have those options from the trigger app?

 

I cannot set the filter for abbreviation of all 50 states

EB Zap

All required fields are input 

Troy Tessalone
Userlevel 7
Badge +14

@EB Zap 

You may have to use a Lookup Table:

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
shalgrim
Userlevel 6
Badge +8

Hey @EB Zap 

Looking at the logs, it looks like the issue was that the ship-to country needed to be a two-character code. E.g., “US” instead of “United States”

It also looks like you might have figured that out now and have had some success...is that right?

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