Failed to create a product in Sage Accounting The app returned "RecordInvalid".

  • 23 September 2022
  • 3 replies

Userlevel 1

I have been trying to setup a Zap that when a product is created in WooCommerce it will then be created in Sage Accounting. I have everything working upto a single point. When the zap is in the final stage (Action 3. Create Product in Sage Accounting > Test action), when I go to test this I get the following error

Failed to create a product in Sage Accounting
The app returned "RecordInvalid".


I can’t seem to get past this, I have spoken to the Zapier WooCommerce team and they said (rightly) that this is not part of their workflow. If Zapier told me which record was invalid I might be able to move forwards. Hopeing someone can point me in the right direction?

3 replies

Userlevel 4
Badge +6

Hi @MrBlueSea 


this probably means that a field is expecting a value like number when you are passing text instead. 

if you can screenshot the step showing the data (mask the personal data of course) so we can help you better

Userlevel 7
Badge +9

Hey @MrBlueSea just wanted to check in here! @MohSwellam is correct in that the field may be expecting a type of data other than the one you’re sending. A screenshot of how you have your action step configured can help us confirm for sure and provide advice on changes you may need to make. Looking forward to hearing back from you!

Userlevel 1