Error "Trigger partner failure: Unexpected token < in JSON at position 0"

  • 7 August 2021
  • 2 replies

Userlevel 4
Badge +4



I do have a few zaps and for any reason I got the following error message starting a few days ago and I do not know what is causing the issues: 

Trigger partner failure: Unexpected token < in JSON at position 0


I already checked all connections to all apps I use within the Zaps and I checked the Zaps but I really do not see why I do this error now. Everything worked without any problems. 

Is this an authentication problem or something like that? I am really stuck here. 


Thanks for help, 

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2 replies

Userlevel 7
Badge +9

Hi @michael291 

What apps are you using? Specifically for trigger. Sometimes during platform outage (the apps that you are using) this type of errors occur. So you can check whether your app is online (or experiencing any outage). You can also reconnect your account or use any secondary account if you have any.

Userlevel 4
Badge +4

Hi @robschmidt , thanks for your reply.

No I already checked that. There was/is no outage. The service I am using is Bexio. But I will try to reconnect it. Maybe this solves the problem.