Question

Error: Email content formatting issues when sending to Viator chat section recipients via Zap

  • 15 February 2024
  • 1 reply
  • 5 views

Hello,

I'm currently in the process of setting up a Zap to automatically send emails directly to the email addresses listed in a designated column. These emails are intended to lead to a Viator chat section with guests.

During our testing of the Zap, we've observed that the content of the email appears broken or improperly formatted when received by the recipients.

Could you please advise on how we can address this issue and ensure that the emails are delivered correctly without any formatting issues on the recipient's end?

Thank you for your assistance.


1 reply

Userlevel 7
Badge +14

Hi @WMT 

For us to have full context, we would need to see screenshots with how your Zap steps are outlined and configured, thanks.

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