Question

Email to Email Zap kicking off when there is no new attachment

  • 24 March 2023
  • 1 reply
  • 10 views

Userlevel 2
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Hi, I have an email to email zap that is set to trigger on a new attachment, then action is to send an email with that attachment somewhere else. I have 103 of these zaps built.

The emails will come in only one time per month. However, all of my zaps randomly kicked off today (3 days after the last time they sent). 

Does anyone know what might have causes this? An example of one of my zaps is copied below. All of the zaps I have built are identical to this one.

 

 

 

 

Thank you!!


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1 reply

Userlevel 7
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Hi @ababab608 

Good question.

Check your Zap Runs history details to see the DATA IN/OUT for clues to help you troubleshoot: https://zapier.com/app/history/

Otherwise, you may need to open a ticket with Zapier Support for further investigation: https://zapier.com/app/get-help