Dropbox to Gmail - why pdf fails are converted and sent as txt?

I have created a simple zap  (DROPBOX to Gmail) i.e. every new file uploaded to Dropbox is sent to a specific emaiul adress. 
The issue is all the pdf fails are converted and sent as txt.


Hot to solve it?



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2 replies

Userlevel 7
Badge +12

Hi @Arturs N!

Can I check that you mean that the pdf files from dropbox are being converted to .txt when they’re sent via Gmail?

Could you tell us which field you’re using in the Gmail Attachment field in the Zap? As Troy said, if you can include a screenshot of the Gmail step of the Zap that would be super helpful. 

Userlevel 7
Badge +14

Hi @Arturs N 

Good question.

Please post detailed screenshots with how your Zap steps are configured in order for us to have more context, thanks.