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Question

Dropbox to Gmail - why pdf fails are converted and sent as txt?

  • July 13, 2022
  • 2 replies
  • 45 views
A

Hi!
I have created a simple zap  (DROPBOX to Gmail) i.e. every new file uploaded to Dropbox is sent to a specific emaiul adress. 
The issue is all the pdf fails are converted and sent as txt.

 

Hot to solve it?

BR

Arturs

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • July 13, 2022

Hi @Arturs N 

Good question.

Please post detailed screenshots with how your Zap steps are configured in order for us to have more context, thanks.

⚡ Troy Tessalone - AutomationAce.com | Platinum Zapier Solution Partner | #1 Zapier Community Contributor
Danvers
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  • DanversZapier Staff
  • Zapier Staff
  • July 18, 2022

Hi @Arturs N!

Can I check that you mean that the pdf files from dropbox are being converted to .txt when they’re sent via Gmail?

Could you tell us which field you’re using in the Gmail Attachment field in the Zap? As Troy said, if you can include a screenshot of the Gmail step of the Zap that would be super helpful. 

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