Description missing for ManageEngine ServiceDesk

  • 13 February 2024
  • 4 replies

I’m trying to setup a Zap between ManageEngine ServiceDesk and Wrike. The Description field is missing. This is the most important field. How do I access this field?

4 replies

Userlevel 7
Badge +14

Hi @User123456 

Please clarify which app the Description field is missing from with screenshots, thanks.

Manage Engine Service Desk Plus

In the list of available fields there should be a description. There isn’t one

Userlevel 7
Badge +14


Can you show screenshots of the DATA OUT from the Zap trigger step for us to have full context?

Userlevel 7
Badge +6

Hi @User123456,

I just came across your post here and wanted to check in here to see how you’re getting on. Are you still running into the same issue here? If so, could you please share screenshots of the Data Out of your trigger step in the Zap History as Troy suggested?

I'll be keeping an eye out for your response!