Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

  • Home
  • Get Help
  • Troubleshooting
  • Can’t connect Outlook profile - “Unable to send email: This feature requires new permissions from your Outlook account” error

Hello, I wanted to connect my Outlook Profile with Zapier. And in the step to send E-Mail this error came. What can I do?

Hi @Magdalena Wilhelm! 🙂

Hmm, going by the wording on that error it sounds like the Microsoft Outlook app connection is missing some permissions. If you try reconnecting your Microsoft Outlook account that should hopefully help to get the missing permissions added.

Can you give that a go and let us know if that does the trick?

@SamB it doesn’t work. I don’t know whta I can do else. I reconnected my account but it doesnt work...what can I do else?

Hi there @Magdalena Wilhelm,

This is my first time seeing this error, and I suspect it may require some backend investigation of the Zap to determine its cause. I recommend contacting our Support team, who have the tools to examine the backend logs and help identify the root cause of the issue.

You can reach our Support team by following this link: https://zapier.com/app/get-help. They'll be happy to assist you further.

Thanks for your patience, and please let me know if there's anything else I can do to help.

Reply


Terms & Conditions