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Question

Account not listed in Instagram for Business

  • May 7, 2024
  • 3 replies
  • 115 views
K

Hi, I have a problem with the integration of my instagram account and zapier. What should I do step by step to list instagram account 

here 

Thank you for help ! 

 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

3 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Troy TessaloneZapier Orchestrator & Solution Partner
  • Zapier Orchestrator & Solution Partner
  • May 7, 2024

Hi @Kacper S. 

Help articles for using Instagram for Business app in Zaps that may provide guidance:

https://zapier.com/apps/instagram-for-business/help

⚡ Troy Tessalone - AutomationAce.com | Top Zapier Solution Partner | #1 Zapier Community Contributor
    K
    • Kacper S.
    • Author
    • New
    • May 8, 2024

    Thank you for the article, I did all of the steps but still can’t see the account conected to the zapier. Can you help me with that ? 

    ken.a
    Forum|alt.badge.img+6
    • ken.aZapier Staff
    • Zapier Staff
    • May 8, 2024

    Hi @Kacper S.,

    Welcome to the Community! 🎉

    Before we dig deeper into this, could you please confirm if the Instagram account has correct permissions according to this screenshot below?

    8858624c5e104ae6e296e6994ccaa896.png
    (view larger)

    Additionally, I think it will be helpful to check these business settings in Instagram, to ensure your Instagram page is enabled for Business use: https://help.instagram.com/502981923235522 *Creator accounts are not supported

    After making changes like this in Instagram, it's helpful to reconnect Instagram in Zapier, using this page here: https://zapier.com/app/connections

    If Instagram account is still not showing up. Could you please try inputting the Instagram account ID as a custom value in the “Account To Use” field You can find the Instagram account ID here:

    525b42632bcbb19408c851bf8929723b.png
    (view larger)

    Hopefully, this helps!

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