Question

Account not listed in Instagram for Business


Hi, I have a problem with the integration of my instagram account and zapier. What should I do step by step to list instagram account 

here 

Thank you for help ! 

 


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3 replies

Userlevel 7
Badge +6

Hi @Kacper S.,

Welcome to the Community! 🎉

Before we dig deeper into this, could you please confirm if the Instagram account has correct permissions according to this screenshot below?

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Additionally, I think it will be helpful to check these business settings in Instagram, to ensure your Instagram page is enabled for Business use: https://help.instagram.com/502981923235522 *Creator accounts are not supported

After making changes like this in Instagram, it's helpful to reconnect Instagram in Zapier, using this page here: https://zapier.com/app/connections

If Instagram account is still not showing up. Could you please try inputting the Instagram account ID as a custom value in the “Account To Use” field You can find the Instagram account ID here:

525b42632bcbb19408c851bf8929723b.png
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Hopefully, this helps!

Thank you for the article, I did all of the steps but still can’t see the account conected to the zapier. Can you help me with that ? 

Userlevel 7
Badge +14

Hi @Kacper S. 

Help articles for using Instagram for Business app in Zaps that may provide guidance:

https://zapier.com/apps/instagram-for-business/help