Question

Zoom "Recording Files Recording Type" field retrieval error

  • 26 January 2021
  • 5 replies
  • 50 views

I use a specific Zoom feature that allows to record audio, active speaker, gallery view and shared screen separately.

 

I set up a zap that should trigger on a New Recording in Zoom. I need to write in a Google Spreadsheet specific parameters of the new recording as follows:

 

 

When I test the zap it works perfectly, and I get the following items in RecName row: 

 

2021-01-06T13:00:51Z - Meeting topic - gallery_view            
2021-01-06T13:00:51Z - Meeting topic - shared_screen            
2021-01-06T13:00:51Z - Meeting topic - audio_only            
2021-01-06T13:00:51Z - Meeting topic - active_speaker            
2021-01-06T13:00:51Z - Meeting topic - shared_screen_with_speaker_view            

i.e. all attributes of the new recording are retrieved and written to the Spreadsheet correctly (Start Time - Topic - Recording Files Recording Type).

But when the zap triggers I get the last attribute (Recording Files Recording Type) missing:

2021-01-06T13:00:51Z - Meeting topic -            
2021-01-06T13:00:51Z - Meeting topic -           
2021-01-06T13:00:51Z - Meeting topic -             
2021-01-06T13:00:51Z - Meeting topic -             
2021-01-06T13:00:51Z - Meeting topic - 

I tried to put a 1 minute delay between trigger and action, but it doesn’t help

 


This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

5 replies

Userlevel 7
Badge +14

Hi @val.val.vasilevsky 

FYI: The Delay step won’t necessarily help unless you go and fetch new data again after the Delay.

 

What you’re seeing generally means those data points are NULL from the trigger step.

Check your Zap Runs here: https://zapier.com/app/history/

 

Otherwise, perhaps submit a ticket to Zapier Support: https://zapier.com/app/get-help

 

 

What you’re seeing generally means those data points are NULL from the trigger step.

Check your Zap Runs here: https://zapier.com/app/history/

 

Looks like you are right, data points are NULL according the the history

 

COL$A:

https://us02web.zoom.us/rec/webhook_download/yOhEt731hFVLkTcfDYzyIDZl6JjPUENaIPM………FlOonB2Zq1Pk

COL$B:

2021-01-26T17:54:52Z - Meeting Topic - {{109270041__recording_files[]recording_type}}

 

What should I do?

Userlevel 7
Badge +14

@val.val.vasilevsky I suggest submitting a ticket to Zapier Support here: https://zapier.com/app/get-help

Userlevel 7
Badge +10

@val.val.vasilevsky  Just checking in to see if you still need help with this? 

@val.val.vasilevsky  Just checking in to see if you still need help with this? 

@AndrewJDavison_Luhhu Yes, I do!