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Hi, I'd like to create a trigger if a User is updated in Zendesk not just new - Any ideas? 

I’m looking to sync changes from my Zendesk user to Postgres - Working fine on new users but want to just sync changes.

 

Thanks

@PaulKERB 

Perhaps try adding an action step to find the User to see if that returns the desired fields.

Thanks. Unfortunately you can’t change the webhook payload and it only contains a subset of the record - so I don’t get all the fields.

 

paul

Hi @PaulKERB 

Good question.

Look into using Zendesk Webhooks: https://developer.zendesk.com/documentation/webhooks/creating-and-monitoring-webhooks/

Zap trigger: Webhook - Catch Hook

This will generate a unique webhook URL to configure in Zendesk.

 

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