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Zendesk And Jira synchronisation

  • 4 March 2020
  • 1 reply

Userlevel 1

So, when a Zendesk ticket is LINKED to a Jira ticket the custom Jira fields are mapped/synced over to zendesk custom fields.

Currently, I cant find a way to filter by if jira ticket has a linked zendesk ticket.

Also, is this even possible using Zapier? If not, does anyone have any recommended plugings/apps


Best answer by steph.n 6 March 2020, 19:59

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Userlevel 7
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Hello @jay9044, at this time, we don't support this feature yet. I've added your request to our features list. I'm afraid we don't offer an ETA but you'll be notified if we have an update to share.

Thank you!