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Zapier won't connect to Go To Training


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I have tried multiple times to connect Go To Training to Zapier and it just won’t connect. Any thoughts? We do have a Premium account. 

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Best answer by jesse 26 May 2022, 23:05

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Userlevel 7
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Hi @Parascheva1014 

Are you able to give us more context about what issues/errors you are encountering when trying to connect Go To Training to Zapier?

Have you reviewed this help article? https://zapier.com/help/doc/how-get-started-gototraining-zapier

Another resource:

 

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Yes. It lets me put in the login information and appears to connect but then won’t show any data. 

Userlevel 7
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@Parascheva1014 

Might be best to open a ticket with Zapier Support: https://zapier.com/app/get-help

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Yes unfortunately they are on vacation until the 13

Userlevel 7
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@Parascheva1014 We haven’t heard from you here or over in support so I am going to sum up this thread with some next steps to take, should anyone else be following along and running into the same issue.

  1. Reviewed this help article: https://zapier.com/help/doc/how-get-started-gototraining-zapier
  2. Try using a private browser
  3. Try using a different browser
  4. Make sure your browser is updated
  5. If none of those options are helpful, open a ticket with our support team: https://zapier.com/app/get-help

 

Userlevel 7
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@Parascheva1014 just circling back here to see how things are going! Would you be willing to submit a support ticket for this issue, now that you’re back from vacation? We’d love to dig into this for you and get you up and running with your GoTo Training account!