We’ve used Zapier to successfully apply tags in AC, but now we want to READ the tag already in AC so we can then go and add that contact to Zoom as a webinar registrant.
Can’t seem to get Zapier filters to read the relevant tag… despite it being active for several test users in AC.
How should this filter be set up in Zapier? Wondering if it’s to do with “Exactly matches” or something??
If an AC Contact has 1+ Tags, then the Filter operator for exactly matches won’t work as expected.
Perhaps post screenshot of examples with how your Zap steps are configured with real data.
Maybe try this AC Zap Trigger
Hi @TiB
If you use ActiveCampaign > find contact action, you should be able to see the tags associated with the contact. However tags can be just the IDs and not the actual names. So you may need to use the Id in the filter.
If you can share what information you get from the previous action/trigger before the filter step in a few screenshots that’d be really helpful to investigate.
If your field is "The quick brown fox," the Zap will go through because the field contains the value.
If your field is "jumps over the lazy dog," the Zap will not continue to the next step because the field does not contain the value.
Thanks @Troy Tessalone
Will give that a shot!
Ok @Troy Tessalone I’m still baffled… changed it to “contains” but when it pulls test data it isn’t finding the 1 contact with the test tag applied already.
Even when I make the Zap live, it doesn’t pick up the contact with that tag applied and run the Zap to add them to Zoom.
Any ideas on what I’m missing here?
I don’t understand why it’s showing an irrelevant tag (“memberpress-active”)
I’ve tried pulling new test contacts but it’s the same