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Zapier couldn't find an item on Twilio upon integration setup

  • 30 August 2022
  • 1 reply

I have applied the credentials for the API and Auth key of Twilio to Zappier, but the problem is with Zappier trying to "find an item," but I don't get what item, and what should I do to finish the setup?

See the attached image of the message.


Please advise what to do to finish the setup with Zappier. Thanks



Best answer by jesse 30 August 2022, 21:26

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Hey @Hasherut Hmm, that’s odd! Can you tell me more about what you clicked to start setting up that Zap? It looks like it’s not pulling in the “noun” of the trigger you selected. I might suggest creating this from scratch from within your dashboard: Otherwise, the “item” you need to create is whatever you selected in your trigger step (call, SMS, phone number, recording, or transcription). 

Let us know if that helps and if you’re able to complete the rest of the setup here!