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Best answer

Zapier couldn't find an item on Twilio upon integration setup

  • August 30, 2022
  • 1 reply
  • 37 views
H

I have applied the credentials for the API and Auth key of Twilio to Zappier, but the problem is with Zappier trying to "find an item," but I don't get what item, and what should I do to finish the setup?

See the attached image of the message.

 

Please advise what to do to finish the setup with Zappier. Thanks

 

Best answer by jesse

Hey @Hasherut Hmm, that’s odd! Can you tell me more about what you clicked to start setting up that Zap? It looks like it’s not pulling in the “noun” of the trigger you selected. I might suggest creating this from scratch from within your dashboard: https://zapier.com/app/dashboard. Otherwise, the “item” you need to create is whatever you selected in your trigger step (call, SMS, phone number, recording, or transcription). 

Let us know if that helps and if you’re able to complete the rest of the setup here!

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1 reply

jesse
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  • jesseArchitect
  • Architect
  • Answer
  • August 30, 2022

Hey @Hasherut Hmm, that’s odd! Can you tell me more about what you clicked to start setting up that Zap? It looks like it’s not pulling in the “noun” of the trigger you selected. I might suggest creating this from scratch from within your dashboard: https://zapier.com/app/dashboard. Otherwise, the “item” you need to create is whatever you selected in your trigger step (call, SMS, phone number, recording, or transcription). 

Let us know if that helps and if you’re able to complete the rest of the setup here!

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