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Best answer

Zap failed when integrating Zoom

  • 26 March 2020
  • 1 reply
  • 109 views
A
Userlevel 1

Hey

I’m running a webinar through Zoom and collecting leads for the webinar through Facebook Lead Forms and Eventbrite.

 

I’ve tried to zap leads from both platforms to create a new registrant on Zoom but keep or getting this error:

 

 

I’ve followed the troubleshooting steps but there is nothing I can change. I’ve also “retested” the connection to Zoom and it is fine.

 

Any ideas?

 

Cheers
Aashay

icon

Best answer by steph.n 31 March 2020, 08:38

View original
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

1 reply

steph.n
Userlevel 7
Badge +8

Hi @Aashay - Thanks so much for writing in to us. Our apologies for the delay! 

It looks like you found a bug. I have gone ahead and alerted this company's team using a shared issue tracking tool we have with our partners. They'll take a closer look at this for us. While I'm unable to provide an ETA for when they might be able to resolve this issue, we will notify you directly via email as soon as it is.

 

Thanks!

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