Trouble linking Cancelled Stripe subscription into Active Campaign

  • 10 December 2021
  • 2 replies

Userlevel 1

I’m trying to connect Stripe and ActiveCampaign.


More specifically, when someone cancels their subscription in Stripe I’d like to add them to an automation in Active Campaign

When setting up the zap I can’t seem to get the email address to pull in from Stripe when checking for cancelled subscriptions.


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2 replies

Userlevel 7
Badge +14

Hi @Kevin Han

Try these Zap steps:

  1. Trigger: Stripe - Canceled Subscription
  2. Action: Stripe - Find Customer (by ID)
  3. Action: ActiveCampaign - Add Contact to Automation



Userlevel 1

I managed to create this - thank you - so will see with time how it goes.