What form service and type spreadsheet are you using?
I’ve used wufoo forms and they are instant trigger on the zap (i.e. instant still takes a few seconds). No spreadsheet needed.
Hi @Jocelyn welcome to Zapier and welcome to the Community!
Some triggers on Zapier can take around 15 minutes between the event happening (something new in your Spreadsheet) and the Zap being triggered. Could you try adding something to the sheet and then waiting around 20 minutes to see if the Zap triggers then?
The reason for this is that for some types of trigger, instead of the app sending Zapier the information as soon as it happens (an instant trigger), Zapier will check in with an app at fixed intervals to see if there is any new information (polling trigger). Most common Spreadsheet apps (like Google Sheets and Microsoft Excel) have polling triggers, so there will be a delay between the change in the sheet and the Zap triggering.
Hi Danvers, yup, that worked. Thanks for the info. Jocelyn