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Hi,

 

A while back we got help with creating Zapier and Outlook to get confirmed bookings into our Outlook calendar.

At the moment around 4 out of 25 bookings a week do not appear in the Outlook calendar unfortunately.

 

I looked in Zapier and every time it fails it gets this error code:

text:

{{109473933__parse__output__datetime}}

See this:

 

I don’t get why this happens. The text field is filled every time.

And most of the bookings appear without problem.

 

How to fix this?

 

Thank you,

Regards,

Tolgahan

Hi @Talmedadvokat.nu 

This can happen when there are variations to the email templates being received and how the email parser logic is configured, as it may need to be further tweaked/trained.

 

Consider using a more robust and reliable email parser such as Mailparser: https://zapier.com/apps/mailparser/integrations#triggers-and-actions

 

Also a custom Code step can be used to parse emails to handle more logic exceptions: https://zapier.com/apps/code/help

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