Hi Folks
I'd like to grasp how to set up a ZAP to ensure that whenever new comments are added to JIRA tickets, those comments get added to the corresponding HubSpot tickets.
Could someone guide me through the configuration process for this scenario?
Sync the JIRA tickets comments into Hubspot tickets
Hi
Try these Zap steps:
- Trigger: Jira Service Cloud - New Comment
- Action: HubSpot - Find Ticket
- Action: HubSpot - Create Engagement
Hi there
I’m jumping in to see if I can help!
I did some digging into our notes, and it seems like the account type data is able to be returned by the trigger. Have you tried using the account type data in your scenario?
Kindly give it a try and let me know how it goes? I'll keep an eye out for your response!
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