I have Salesforce “Find A Record” zap for an Account object. It works well and returns the id of the found account when the input name doesn’t have any special characters like “.” or “&” and probably some others.
When an account name is passed with those characters the “Find a Record” zap does not return an ID with for the located account. Instead it returns no “ID” which means not found, yet then when my subsequent step tries to create an account, I get a salesforce error that Account already exists.
I am certain that I’m passing an account name as input which matches exactly the account name in salesforce. I also tried enclosing the input account name variable in double quotes, but to no avail.
Anyone else encountered this issue ?
Best answer by Troy TessaloneView original