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I just received this email, for my $50/m plan with 15k tasks, out of the blue with zero grandfathering or any other type of empathy whatsoever. Is this normal and acceptable behavior for any type of company?
It literally went from $50 to $190 a month or so - almost 4 TIMES.
Did anyone else receive this?
+6
Hi
Welcome to the Community! I'm sorry you’re having trouble with your account.
I’m sorry to hear about the email you received, but I suggest opening up a ticket with our Support team in the Contact Form - Get Help section on the Homepage so they can further explain and provide more details about this concern.
Can you ask Stephen Levin to email me direct? This is not acceptable.
+6
Hi
I’m not really familiar with their process but it’s best to contact them via email for your inquiries and to see if options can be provided.
You can contact the Support team here.
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
