Currently it fetches only one ticket. I need to be able to fetch all the tickets that has the same asana card link. We have this as a custom field in Zendesk
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.
Hi there
Welcome to the Community! 🎉
I looked into your question, and it appears that you've already been in touch with our fantastic Support team regarding this matter. this seems to be a feature request, just as they mentioned before.
I apologize if there's been a delay in their response. Our Support team usually gets back to users within 24-48 hours, depending on the number of queries they're handling.
I'd suggest keeping the conversation going with them, so they can provide further assistance.
Thank you for your understanding.
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.