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Question

How do I set up ChatGPT to create and post a reply to my Google My Business reviews?

  • May 14, 2023
  • 3 replies
  • 353 views

skduke

I am trying to setup a “create reply” to automate Chatgbt creating and posting a reply to my reviews on my Google My Business account.  I can only seem to do a “create conversation” which doesn’t lead to it being posted.  

The only selection of an action I have after entering Google My business, and then Chatgbt, is “Create Conversation.”  How do I set this up?

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3 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • May 14, 2023

Hi @skduke 

Good question.

Try these Zap steps:

  1. Trigger: GMB - New Review
  2. Action: ChatGPT - Create Conversation
  3. Action: GMB - Create Reply

skduke
  • Author
  • Beginner
  • May 25, 2023

Hi, that is the way I have it set, but creating a conversation doesn’t cause the response to be automatically posted.  I was told by Zapier I should set the action to “create reply” to have it post automatically, but I am not finding this option.


Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • May 25, 2023

@skduke 

We would need to see detailed screenshots with how your Zap steps are configured.