I have tried re-creating the survey, and also tried pulling mutliple new triggers, to the exact info needed, but i keep getting auto populated “not answered” content.
How do I remove the "Not answered" autofill inside my triggers? within Survey Monkey?
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Userlevel 7
+9
- Certified Zapier Expert
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11 January 2021
Hey
:Edit:
I went away and thought about this. Just as I answered… If you know what’s happening here and don’t need to troubleshoot this behaviour, You can simply use Zapier’s split text feature - So you can split on ‘|’ and extract the answer you’re looking for https://zapier.com/blog/zapier-formatter-guide/#split?
However, please let us know if we can be of any more help
Userlevel 7
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4 January 2021
Check the settings of the SurveyMonkey fields.
Perhaps the survey allows multiple inputs for a given field.
- Beginner
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4 January 2021
Yes, but these are pulling “Not Answered” and the “answer” which is strange..
Userlevel 7
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2 January 2021
FYI: Per SM help documentation … When a question isn't answered or is skipped by logic, the cell will say "Not Answered".
This explains why the answers are coming thru with “Not Answered”.
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