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  • How do I get a refund for a 1-year subscription to an account that I no longer need?
Question

How do I get a refund for a 1-year subscription to an account that I no longer need?

  • 25 October 2023
  • 7 replies
  • 23 views
G

Some one who I worked with told me to buy this account for 1 year so i did, but our cooperation stopped because they stopped their business. So i paid for 1 year but I am not going to use it. Is it possible to get a refund?

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

7 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @Glancy 

Billing issues must be handled by Zapier Support: https://zapier.com/app/get-help

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
G

ok I did Troy but it is not that easy, I would like to send some one my question and then get an answer like here, is that possible?

 

Troy Tessalone
Userlevel 7
Badge +14

@Glancy 

Zapier Support provides communications via email.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
G

that would be great, what email-adress can I use?

 

Troy Tessalone
Userlevel 7
Badge +14

@Glancy 

Tickets can be submitted to Zapier Support here: https://zapier.com/app/get-help

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
G

I allready tried that one, that isnt helpfull and not clear

Troy Tessalone
Userlevel 7
Badge +14

@Glancy 

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
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