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Question

How do I get a refund for a 1-year subscription to an account that I no longer need?

  • October 25, 2023
  • 7 replies
  • 39 views

Some one who I worked with told me to buy this account for 1 year so i did, but our cooperation stopped because they stopped their business. So i paid for 1 year but I am not going to use it. Is it possible to get a refund?

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7 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • October 25, 2023

Hi @Glancy 

Billing issues must be handled by Zapier Support: https://zapier.com/app/get-help


  • Author
  • New
  • October 25, 2023

ok I did Troy but it is not that easy, I would like to send some one my question and then get an answer like here, is that possible?

 


Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • October 25, 2023

@Glancy 

Zapier Support provides communications via email.


  • Author
  • New
  • October 25, 2023

that would be great, what email-adress can I use?

 


Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • October 25, 2023

@Glancy 

Tickets can be submitted to Zapier Support here: https://zapier.com/app/get-help


  • Author
  • New
  • October 25, 2023

I allready tried that one, that isnt helpfull and not clear


Troy Tessalone
Zapier Orchestrator & Solution Partner
Forum|alt.badge.img+14
  • Zapier Orchestrator & Solution Partner
  • October 25, 2023

@Glancy