we are currently using Zapier to automate some social media accounts for our small company.
Only Facebook and Instagram so far.
All worked fine at first but sometimes our account on the free plan gets set to only 1 Zap and 100 Tasks instead of the 5 Zaps and 100 Tasks that the free plan should have.
I tried to look for any explanation for this but found nothing so far in the ToS or EULA.
Could anyone tell me why this keeps happening? We get downgraded with 10 to 15 Tasks executed at max with just 3 out of 5 Zaps active.
The App we use is in closed beta but is free.