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Best answer

Filtering Intercom Tags on Conversations - Any Updates?

  • 17 March 2021
  • 1 reply
  • 79 views
A

Hi - Intercom’s native integration to Salesforce only allows for 1 record type. We have 2 that could originate from Intercom.

 

I’m trying to filter a Zap by the tag added to an Intercom conversation. It looks like this has been an outstanding request with Intercom for a while based on these two posts below. 

 

Is there any update?

 

 

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Best answer by steph.n 23 March 2021, 07:08

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This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

1 reply

steph.n
Userlevel 7
Badge +8

Hi there @ajs164 - Thanks for writing to us! I’m afraid that we don’t have new updates to share. I’ve gone and added your upvote to the issues you mentioned. Once we do have an update, you’ll be notified directly via email. Thank you!

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