The app returned `{"message":"You must provide either \"Search by field\" AND \"Search value\" or \"Search Formula\"."}
I’m using the event hook type user.session.start in Okta to record session log-in, which I want to send to the corresponding record in Airtable (list of users). When I set up the Zap and pull in test data, it works 100% of the time. I’m pulling the unique user ID (actor ID) from Okta, which is stored in an Airtable field for each record.
When the Zap actually runs, however, I am unable to pull in the data from the Okta JSON. “Data Out” for the trigger event shows all the correct values. “Data In” for the search step looks like this:
false
appue2MkPI[...]
tblm7hLT[...]
{{123426702__actor__id}}
Okta user ID
I have tried changing the search values for other fields or to a manual {{actor__id}}, which again works in testing but not in production.
Does anybody have any idea why the Zap isn’t pulling the date into the search step?
Best answer by kpn95
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