Hey there!
Just checking if you’re using Gmail here. If so, I think the best way to achieve what you’re trying to do is:
- Create the automation using a filter in Gmail to tag the email in a specific way based on the subject line.
- Then trigger a zap which connects to active campaign
Thanks, that is super helpful. I will try this.
Hi @VirtualTrina!
If you set up an automation in Gmail so that whenever an email is received with that subject line, it adds a label to the email. Then in Zapier, you can use the trigger New Labeled Email, which will trigger whenever the label that you specify is added to an email (as long as it’s added within two days of you receiving the email).
So the Zap side of things would look like this:
- Trigger: Gmail New Labeled Email
- Action: Active Campaign Create/Update contact
That should allow you to update the tags on the Active Campaign contact.
I’m stuck, could you elaborate on these steps a bit. I understand how to create a filter using the subject. But then how does this connect with zapier. Thanks for any extra help, I appreciate it!