Creating a Zap for @mentions in Chatter to Slack

  • 15 December 2021
  • 1 reply

I am trying to setup a Zap so that anytime an @mention is used for a certain team in a Salesforce Chatter post it will trigger and action to post the message that includes the @mention to a Slack Channel.
Someone creates a post in Salesforce Chatter and includes “@helpdesk” in the body of the message. 

The Zap is triggered and posts the message from Chatter to members of the Help Desk’s channel in Slack. 

Please help!

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

1 reply

Userlevel 7
Badge +14

Hi @ghewitt 

Try using different Zaps with Filters:




You can try using Lookup Tables: