Question

Creating a Zap for @mentions in Chatter to Slack

  • 15 December 2021
  • 1 reply
  • 52 views

I am trying to setup a Zap so that anytime an @mention is used for a certain team in a Salesforce Chatter post it will trigger and action to post the message that includes the @mention to a Slack Channel.
Example:
Someone creates a post in Salesforce Chatter and includes “@helpdesk” in the body of the message. 

The Zap is triggered and posts the message from Chatter to members of the Help Desk’s channel in Slack. 

Please help!


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1 reply

Userlevel 7
Badge +14

Hi @ghewitt 

Try using different Zaps with Filters: https://zapier.com/apps/filter/help

 

OR

 

You can try using Lookup Tables: https://zapier.com/help/create/format/create-lookup-tables-in-zaps