Question

Creating a Block Off time in Acuity when an event is created in Zoho Calendar

  • 17 November 2023
  • 26 replies
  • 86 views

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  • 13 replies

Hi Everyone, I just want to know how can I add a block off time in Acuity Calendar when an event is created in Zoho Calendar? I already created a Zap but it’s still not working.


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26 replies

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Hi @Giu 

Good question.

We would need to see screenshots with how your Zap steps are configured to have more context.

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@Giu 

The Start/End Date and Time fields, expects timestamp values, rather than time zones.

 

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@Giu

The Start/End Date and Time fields, expects timestamp values, rather than time zones.

 

@Troy Tessalone I tried using the other fields but it will just show error saying they are not able to pase the start date/time and end date/time.

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@Giu 
We would need to see screenshots with how your Zap step is configured using other mapped variables along with the encountered error.

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@Giu 

Those look to be UNIX timestamps with timezone offsets.

Try adding this Zap step: Formatter > Date & Time > Format

That will allow you to change the unix timestamp into another format.

 

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It says block was sent but it was not showing in the Acuity and the date that was recorded is 11/17/2023 not the time when the event is which is 11/20/2023.

Here’s in the Acuity Calendar it was on November 20th, 2023 no event was added and I  can see that it was still available.
 

 

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@Giu 

We would need to see updated screenshots with how your Zap steps are configured for the Formatter steps and the Acuity step.

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@Giu

We would need to see updated screenshots with how your Zap steps are configured for the Formatter steps and the Acuity step.

 

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@Giu 

You should remove the variables mapped from Step 1 for each field.

 

These variables are in different formats, the first of which doesn’t have a time portion.

 

 

 

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@Giu

You should remove the variables mapped from Step 1 for each field.

 

These variables are in different formats, the first of which doesn’t have a time portion.

 

 

 

is this correct?

 

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@Giu

You should remove the variables mapped from Step 1 for each field.

 

These variables are in different formats, the first of which doesn’t have a time portion.

 

 

 

when I tested it after removing, this shows:
 

 

Userlevel 7
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@Giu 

We need to see updated screenshots with how your Zap steps are configured to have true/full context.

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@Giu

We need to see updated screenshots with how your Zap steps are configured to have true/full context.

 

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@Giu 

Try using this Date/Time format: YYYY-MM-DD HH:MM:SS

 

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@Giu 

Also, the Start and End probably need to have different values. (not be the same value)

 

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@Giu

Also, the Start and End probably need to have different values. (not be the same value)

 

Already changed it to the format you mentioned and still it errors. I tried adding an event in Zoho but it will always show like that in Zapier the time is the same even if I created different time

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@Giu 

Try using this format, but remove the time zone offset. (-0600)

Also, make sure the value for the End Date/Time is after the Start Date/Time, not the same value.

 

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regarding the start and end time value that’s the only data that Zapier could get the one that I’ve set up in Zoho Calendar is not showing.

Userlevel 7
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@Giu 

You may want to consider hiring a Certified Zapier Expert for help with getting your Zap steps configured.

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there’s no option for me to choose the format you wanted to since it’s default format that it has timezone.

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@Giu 

You can use the ‘Custom’ tab to define the desired Date/Time format as per the field descriptions.

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@Giu

You may want to consider hiring a Certified Zapier Expert for help with getting your Zap steps configured.

How much do this cost?