Question

Building an API connection with Zapier to Track Software

  • 4 January 2022
  • 9 replies
  • 84 views

I currently have a Custom App built to create an API connection with our property management system, Track Software, and Salesforce. I am looking to create a transfer from an Excel Spreadsheet into Track. Can anyone help me with this, or at least give me a few pointers on how to get Track added as an App for Zaps/Transfers. 

 

The person who created the Custom App (For TRACK) no longer works with Zapier, so I do not have access to the custom app. 

 

Thanks for any info. 


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9 replies

Userlevel 7
Badge +14

@Liz 

Does Track offer a manual import option?

May not need Zaps at all.

What about a one-time Transfer though? I am not looking to create a zap at the moment….

I understand the option of hiring Zapier Experts. We have done that and have waited for over a month to hear back about progress without a word. 

 

I was hoping to gather some info that might help me create a transfer on my own. I do know the App (TRACK) has an API since I have a Private Custom Connection that is working through 3 zaps. However, I don’t have the login info, so I cannot access that App again to reconnect to use as a Transfer.

 

Any more advice? 

Userlevel 7
Badge +14

@Liz 

Alternatively, if your app has an API, then Zaps can be configured using the Webhooks app as an action step in a Zap: https://zapier.com/apps/webhook/help

Userlevel 7
Badge +14

@Liz

Zapier Experts can be hired to build app integrations: https://zapier.com/experts

 

 

The app is called Track Software, and it is used as a Property Management system for a smaller vacation rental company. Here is the link for more info on this app: Enterprise Vacation Rental Software - TRACK Hospitality Software (trackhs.com)

 

I am trying to create a Transfer from Excel to Track, but Track doesn’t seem to be an option under Apps. I am wondering how to get that built as a Destination App. 

 

Let me know if there is any other info you might need to help.  

Userlevel 7
Badge +14

@Liz 

Perhaps you can provide additional context about your app (website links, links to the Zap, screenshots, etc.) for us to better assess, thanks.

I have already emailed Zapier SUpport, and they told me to check out the community…..as maybe someone on here could help without me incurring extra costs.

Userlevel 7
Badge +14

Hi @Liz 

Check out the Zapier Platform: https://zapier.com/platform

Might be best to open a ticket with Zapier Support for guidance: https://zapier.com/app/get-help