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I currently have a Custom App built to create an API connection with our property management system, Track Software, and Salesforce. I am looking to create a transfer from an Excel Spreadsheet into Track. Can anyone help me with this, or at least give me a few pointers on how to get Track added as an App for Zaps/Transfers. 

 

The person who created the Custom App (For TRACK) no longer works with Zapier, so I do not have access to the custom app. 

 

Thanks for any info. 

Hi @Liz 

Check out the Zapier Platform: https://zapier.com/platform

Might be best to open a ticket with Zapier Support for guidance: https://zapier.com/app/get-help

I have already emailed Zapier SUpport, and they told me to check out the community…..as maybe someone on here could help without me incurring extra costs.

@Liz 

Perhaps you can provide additional context about your app (website links, links to the Zap, screenshots, etc.) for us to better assess, thanks.

The app is called Track Software, and it is used as a Property Management system for a smaller vacation rental company. Here is the link for more info on this app: Enterprise Vacation Rental Software - TRACK Hospitality Software (trackhs.com). 

 

I am trying to create a Transfer from Excel to Track, but Track doesn’t seem to be an option under Apps. I am wondering how to get that built as a Destination App. 

 

Let me know if there is any other info you might need to help.  

@Liz

Zapier Experts can be hired to build app integrations: https://zapier.com/experts

 

 

@Liz 

Alternatively, if your app has an API, then Zaps can be configured using the Webhooks app as an action step in a Zap: https://zapier.com/apps/webhook/help

I understand the option of hiring Zapier Experts. We have done that and have waited for over a month to hear back about progress without a word. 

 

I was hoping to gather some info that might help me create a transfer on my own. I do know the App (TRACK) has an API since I have a Private Custom Connection that is working through 3 zaps. However, I don’t have the login info, so I cannot access that App again to reconnect to use as a Transfer.

 

Any more advice? 

What about a one-time Transfer though? I am not looking to create a zap at the moment….

@Liz 

Does Track offer a manual import option?

May not need Zaps at all.

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