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BatchDialer to RESimpli Zap erroring

  • 13 June 2021
  • 3 replies
  • 25 views

whats wrong ?!!

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Best answer by SamB 13 August 2021, 15:19

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3 replies

Userlevel 7
Badge +12

@Home star offer - Can you provide more information about these tasks that errored? Because we don’t have access to your zap. Thanks

Userlevel 7
Badge +14

Hi @Home star offer 

Click into one of those Zap Runs to get the history details for the DATA IN/OUT from each step.

Here are some help articles:

https://zapier.com/help/troubleshoot/errors/troubleshooting-errors

https://zapier.com/help/troubleshoot/errors

Userlevel 7
Badge +11

Just wanted to follow up here as I’d noticed @Home star offer reached out to our Support team and it seems that the errors in the Zap were occurring as the required phone number information from the selected BatchDailer phone fields was missing. 

The fix suggested by our Support team was to select the “Calledphonenumber” field from the BatchDialer step, as it contained the required phone number that RESimpli was expecting to receive. :)