Question

API limits for Benchmark Email

  • 22 June 2021
  • 2 replies
  • 109 views

My zaps have been working fine to add new contacts to our Benchmark Email contact lists from Podio CRM until today. I am getting the error message: you have exceeded your API limits for adding contacts Please check your API field and try again. Can anyone help me with this? 


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2 replies

Userlevel 7
Badge +14

Hi @jblakemo 

Per Benchmark: Our APIs give you a limit of 500 calls per 2 minutes and 60,000 calls total per day.

Article: https://developer.benchmarkemail.com/

 

Try adding a Delay After Queue step to the Zap to make sure Zaps run sequentially with a delay between each attempt, which can help address API limits for apps.

https://zapier.com/help/create/customize/add-delays-to-zaps#delay-after-queue

 

Turns out, we had reached our contact limit in Benchmark. Once that was rectified, the zaps started working again. I don’t think it actually had anything to do with the API limits. Thank you, though!