My zaps have been working fine to add new contacts to our Benchmark Email contact lists from Podio CRM until today. I am getting the error message: you have exceeded your API limits for adding contacts Please check your API field and try again. Can anyone help me with this?
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.
Hi
Per Benchmark: Our APIs give you a limit of 500 calls per 2 minutes and 60,000 calls total per day.
Article: https://developer.benchmarkemail.com/
Try adding a Delay After Queue step to the Zap to make sure Zaps run sequentially with a delay between each attempt, which can help address API limits for apps.
https://zapier.com/help/create/customize/add-delays-to-zaps#delay-after-queue
Turns out, we had reached our contact limit in Benchmark. Once that was rectified, the zaps started working again. I don’t think it actually had anything to do with the API limits. Thank you, though!
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.