Hi @stephan, that’s a great question.
It’s not so much a choice as a by-product of the way that the platform is engineered. Adding a step changes make-up of the Zap to the degree that it’s not possible to replay the step, even if that step is Filter step.
Essentially, the task history has a script of what steps it needs to run to re-play those tasks, based on how the Zap ran the first time. When you replay a Zap it will try to run through all the steps it knows where there before. If it is trying to run through those but hits a new action, it doesn’t know how to move forward and so wont be able to continue.
I’m sorry for the frustration with that!
Hi @mrjcleaver, I’m sorry for the delay in getting back to you on this.
Any time that you add or remove a step from a Zap, you wont be able to replay a task as the structure of the Zap (the of steps in it) has changed.
The most common use for replaying tasks is if a connected app experienced a temporary error, causing the Zap to hit an error. When the app is running as normal, replaying the tasks will allow them to work as they should.
I hope that clears things up!
Can you give me an example, please? This is a point of contention for us.
Thanks,
Martin.
Hi @mrjcleaver!
I just wanted to check in with you to see if you’d managed to get things working, or whether you could still use some help here. Please let us know :)